Callout Fees:

Request for /

Let's get started

We'd ask a few questions to give us a better understanding of your specific needs. We take every detail very seriously and will implore you to be as specific and detailed as possible.

To manage all your service requests with a single account, please login or register to continue

Is the ITEM still working?

How long ago was the issue first noticed?

E.g One month ago

Has the issue gotten worse since then?

Have other functions of the equipment been affected?

Is the Item new or used?

Do you have the components required to installation

Are structural works needed for the installation or are they already in place?

e.g. Holes Drilled, cabling needed etc

Are there facilities to move the item or is this to be provided ?

When was the Item last serviced?

One month ago

How old is the item?

A year old

Are there issues with the item that requires attention during the servicing?

Are you aware of any special requirements e.g. specific tools for servicing the item?

what is the make?

E.g Apple, Samsung

Is an equipment Involved?

what is the make?

Enter make if applicable

what is the make?

Enter make if applicable

Please describe the room/area where the work is required

please describe what type of locks or security.

e.g doors,windows, CCTV cameras

please describe what type of equipment

e.g Generator/pump etc.

what is the make?

Enter make if applicable

please describe briefly what type of plumbing equipment .

e.g Taps,pipes, drainage, toilets etc

please describe what type of refridgerator

E.g FREEZER/ FRIDGE

what is the Model?

E.g Iphone X, Samsung S8

what is the make?

Enter make if applicable

what is the Model?

Enter model if applicable

what is the Model?

Enter model if applicable

Give indicative Dimensions as appropriate

Will you provide the materials needed or we do procure?

is any equipment involved

what is the make?

SERIAL NO (If Known)

what is the Model?

Enter model if applicable

SERIAL NO (If Known)

Enter serial no if applicable

SERIAL NO (If Known)

Enter serial no if applicable

Will you provide the materials needed or do we procure

if we are to procure, please specify any special requirements

e.g Screws, door/window frame, CCTV cables/ monitor cables.

what is the Model?

Enter model if applicable

What is the make?

Enter make if applicable

what is the Model?

YEAR OF MANUFACTURE (If known)

2018

SERIAL NO (If Known)

Enter serial no if applicable

YEAR OF MANUFACTURE (If known)

Enter year of manufacture if applicable

YEAR OF MANUFACTURE (If known)

Enter year of manufacture if applicable

If we are to procure, please specify any special requirement

e.g. PAINT, Colour, Paint Type etc

SERIAL NO (If Known)

Enter serial no if applicable

What is the Model?

Enter model if applicable

YEAR OF MANUFACTURE (If known)

YEAR OF MANUFACTURE (If known)

Enter year of manufacture if applicable

Kindly Provide any other Information that you believe will assist with a prompt diagnosis of the problem

Kindly Provide any other Information that you believe will assist with a prompt diagnosis of the problem

YEAR OF MANUFACTURE (If known)

Enter year of manufacture if applicable

YEAR OF MANUFACTURE (If known)

Enter year of manufacture if applicable

Kindly Provide any other Information that you believe will assist with a prompt diagnosis of the problem

Kindly Provide any other Information that you believe will assist with a prompt diagnosis of the problem

Do you need an URGENT or a STANDARD Service?

Do you need a standard or an extended warranty?

Give us your contact detail

This email will be required for login
We will call you on this number to confirm your request

Select the state where service is required

Select city

Enter the address where service is required

Please give us more detail

How soon do you need the service?

To complete the booking of this service, you are required to pay a call-out fee deductible from the total cost for service. 

By submitting your request and making this payment, Homefix will do the following.
  1. Allow you to be able to upload photos or video of the issue
  2. Assign a CSA to Your Job 
  3. Send a Technician to the location to diagnose the issue if not feasible remotely 
  4. Commence a diagnosis of the exact problem 
  5. Cover the first 1 hour of the technician's cost  (Terms and conditions applies).
  6. Where we proceed with the actual repair work, this initial payment will be deducted from your final bill
Please note:
  • Every effort will be made to ensure you are not disturbed unnecessarily by our agent. We may however need you to provide further details online or over the phone, to assist us with prompt diagnoses, and providing a quotation for the job.
  • All materials used for your work are from reliable sources and covered by our warranty protection 

Finish